Staff Grievances

According to ACAS “Grievances are concerns, problems or complaints raised by a staff member with management”.  During the inspection process, CQC and the local authority will be looking at how a provider deals with such issues raised with them.

Anybody may at some time have problems or concerns with their working conditions or relationships with colleagues that they may wish to raise. Trust Care Solutions can work with these staff members as an independent voice for both parties to help resolve these issues and in turn lead to service improvements.

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